What part of the work is done well and what can be done better knows growth areas is highly motivate. Developmental feeback is more effective than positive or negative feeback it helps to improve hard and soft skills faster . Feeback rules We only talk about a specific event In a quality OS generalizations are not allowe. They sound like baseless accusations. It is necessary to talk about certain situations where undesirable and / or desirable behavior manifeste itself to talk about actions that cause failure or success. Otherwise it will be difficult to correct mistakes or achieve an excellent result. Bad: “You always send reports after the deadline. Good: “I got my report 5 days late this month. Last month you sent them to me 7 days late.
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Let’s see what the problem is and how Croatia Email List it can be solve? We give the OS immeiately after the situation Feeback has an expiration date. The more time has passe since the event that nees to be discusse the less result will be from the dialogue. Bad: “Remember two weeks ago I aske to send a new SA for approval? And you didn’t! Good: I aske to send a new SA for approval today by 18:00 but I did not receive it. We use objective unambiguous information Giving feeback it is necessary to speak with facts not speculation. Otherwise the dialogue will turn into a game of defense and attack. Bad: “I think you spent a lot of time on PR and budgeting again. Good: “You spent 6 hours creating and calculating your campaign budget today.
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According to our statistics a specialist with your kno wlege and experience completes such work in 3 hours. We are talking about an event or action not a person Anyone can be offende easily. Someone will aggressively defend someone will hold a grudge and stop making contact and someone will start to spread negativity in the team. Qualitative feeback is a statement of facts but not a subjective assessment of the event. It is necessary to tell how other people see the actions of a person and what are the consequences. Bad: You’re terribly slow! You are running the campaign for the second year and you are doing reports for 2 days! Good: “You spent 16 hours preparing the XXX project report. I did not budget for the next month on time because I do not quite understand the current situation.